Because the link that I provided in a Comment has incorrect information,
I am posting this Answer to (b).
You have $n = 20$ observations from $\mathsf{Exp}(\lambda = 1/10),$
and you seek $P(\bar X > 11).$
The individual observations have $\mu =E(X_i) = 1/\lambda = 10,$
variance $\sigma^2 = 1/\lambda^2 = 100,$ and SD $\sigma = 1/\lambda.$
The mean of $n = 20$ such observations has $\bar X \sim \mathsf{Gamma}(n,n\lambda).$ Hence $E(\bar X) = \frac{n}{n\lambda} = \frac{1}{\lambda} = 10,$
variance $V(\bar X) = \frac{1}{n\lambda^2} = \frac{\sigma^2}{n} =
\frac{100}{20} = 5,$
and $SD(\bar X) = \frac{1}{\lambda\sqrt{n}} = \frac{\sigma}{\sqrt{n}} =
\frac{10}{\sqrt{20}} =
\sqrt{5} = 2.2361.$
These results can be derived using moment generating functions and
standard formulas for means and variances of random variables.
Hence $P(\bar X > 11) = 0.306027,$ as computed in R statistical software below:
n = 20; lam = 0.1; 1 - pgamma(11, n, n*lam)
## 0.306027
Of course, part (c) can be done similarly in R. Also, in (c) a normal approximation
based on $n=200$ is reasonably accurate.
n = 200; lam = .1; mu = 1/lam; sg = 1/(lam*sqrt(n))
1 - pgamma(11, n, n*lam)
## 0.08180569 # exact
1 - pnorm(11, mu, sg)
## 0.0786496 # norm aprx
Note: Just as a 'reality check', when claiming an error elsewhere, I took a
million samples of size $n = 20$ from $\mathsf{Exp}(rate = \lambda = 0.1)$
and found the corresponding million averages with the following results,
agreeing with the theoretical results for (b) above, within the margin of sampling error.
a = replicate(10^6, mean(rexp(20, .1)))
mean(a > 11)
## 0.306304 # aprx P(Avg > 11) = 0.306027
mean(a); sd(a)
## 9.99888 # aprx 10
## 2.236212 # aprx sqrt(5)
Below is a histogram of the one million sample means along with the
density function of $\mathsf{Gamma}(20, 2).$
