This is for a qualifying exam, so the simpler the solution, the better.
Suppose $\lambda> 0$. I wish to show $$\dfrac{e^{-\lambda}}{(1-e^{-\lambda})^2} \leq \dfrac{1}{\lambda^2}$$
I tried the following: rewrite $e^{-\lambda} = (e^{\lambda/2})^{-2}$ so that we have $$\dfrac{e^{-\lambda}}{(1-e^{-\lambda})^2} = \dfrac{1}{(e^{\lambda/2})^{2}(1-e^{-\lambda})^2} = \dfrac{1}{(e^{\lambda / 2}-e^{-\lambda/2})^2}$$ so this would be equivalent to showing that $$\dfrac{1}{(e^{\lambda / 2}-e^{-\lambda/2})^2} \leq \dfrac{1}{\lambda^2}$$ or $$\lambda^2 \leq (e^{\lambda / 2}-e^{-\lambda/2})^2$$ Nothing too insightful here, unfortunately. If more context is needed, I can provide it.