I interpret the problem as asking the following. Let $f(x)=-x^3+3x^2+9x-11$ and let $g(x)=9x+b$. For what values of $b$ does the equation $f(x)=g(x)$ have three different solutions? Equivalently, for what values of $b$ does the curve $y=f(x)$ meet the line $y=g(x)$ at three different points?
We arrive at the equation $-x^3+3x^2+9x-11=9x+b$. This simplifies to $x^3-3x^2=-(11+b).$
We now draw the graph of $y=x^3-3x^2$. Note that $\frac{dy}{dx}=3x^2-6x$. This is $0$ at $x=0$ and $x=2$.
So $x^3-3x^2$ is steadily increasing until $x=0$, where it reaches $0$. Then it steadily decreases until $x=2$, where it reaches the value $-4$. After that, the curve steadily increases.
By looking at the graph, we can see that the horizontal line $y=-(11+b)$ meets the curve $y=x^3-3x^2$ at $3$ distinct places precisely if $-(11+b)$ lies between $0$ and $-4$ (but not including these points). So the $b$'s that work are all $b$ in the open interval $(-11, -7)$.
There are in a sense three points of intersection when $b=-11$, but two happen to coincide. The same is true when $b=-7$. For values of $b$ not in $[-11,-7]$, there is only one point of intersection.
Remark: An equivalent solution that is not as evident geometrically is that we will have three meeting points between the values of $b$ for which the line $y=9x+b$ is tangent to the curve $y=-x^3+3x^2+9x-11$. For tangency, slopes must match, so we want $-3x^2+6x+9=9,$ from which we get $x=0$ and $x=2$. In order for $y=9x+b$ to be tangent to $y=f(x)$ at $x=0$, values must match, meaning that $-11=b$. For tangency at $x=2$, values must match, giving $-8+12+18-11=18+b$, meaning that $b=-7$.